Frequently Asked Questions

We serve Henry County and surrounding areas including Oldham, Shelby, Franklin, and parts of Jefferson County. We also offer mobile service throughout our service area, meaning we can come to your farm for most repairs. Contact us to confirm we serve your location.

Yes! Our technicians have experience with all major farm equipment brands including John Deere, Case IH, New Holland, Kubota, Massey Ferguson, AGCO, Claas, and many more. We also service older models and vintage equipment.

For emergency repairs during planting and harvest seasons, we prioritize same-day response. We understand that equipment downtime during critical field work can cost thousands of dollars. Call us as soon as possible and we'll dispatch a technician to your location.

Yes, we do! Our fully-equipped service trucks can come to your farm for most repairs. This saves you the hassle of transporting equipment to our shop. Mobile service is especially valuable for larger equipment that can't be easily moved.

Our regular business hours are Monday through Friday, 7:00 AM to 6:00 PM, and Saturday 8:00 AM to 2:00 PM. During planting and harvest seasons, we offer extended hours and emergency service. Call our emergency line for after-hours urgent needs.

You can call us at (502) 845-4856, email info@cristallove.com, or fill out the contact form on our website. We'll ask about your equipment and the issue you're experiencing, then provide an estimated cost. We always provide written quotes before starting any work.

We accept cash, check, and all major credit cards. For established customers with accounts, we also offer NET 30 payment terms subject to credit approval. Payment is due upon completion of work unless other arrangements have been made.

Yes! We offer preventive maintenance programs tailored to your equipment and operation. Regular maintenance helps prevent costly breakdowns and extends the life of your equipment. Contact us to learn about our maintenance plans and seasonal service schedules.